Join us for a virtual Town Hall, Tuesday November 12th @ 11:00 a.m., that shines a spotlight on Butte-Silver Bow, a local government using AI (artificial intelligence) to make a real difference in resident engagement.
Lyndsay Alt, Project Manager, Butte-Silver Bow Chief Executive’s Office, has firsthand experience in successfully implementing chatbots to serve her community. Butte-Silver Bow recently partnered with Citibot to launch an AI-powered chatbot on their website, and it’s already proving invaluable. With a long-standing commitment to public service, Lyndsay brings unique insights into using technology to bridge gaps in service and community engagement.
During this Town Hall, Mary Frances Coryell, Chief Revenue Officer for Citibot, will interview Lyndsay, delving into her journey with chatbots and how her work has made a meaningful impact for Butte-Silver Bow residents.
What You’ll Learn:
- Real-World Applications of Chatbots: See how a chatbot on Butte-Silver Bow's website is already improving communication and accessibility for residents.
- Streamlined Communication: Discover how chatbots can provide instant responses to residents' most common questions, helping them get the information they need—anytime, anywhere.
- Community Engagement: Explore how this technology can foster a stronger connection between local governments and residents.
- Tailored Solutions for Rural Communities: Learn strategies to safely and effectively deploy Gen AI in ways that suit the unique needs of Montana’s rural towns.
This conversation will offer actionable insights into how even small, rural communities can start using AI to make a positive impact. Whether you're curious about the potential of Generative AI or looking for ways to streamline your own resident engagement efforts, join us to gain valuable takeaways from a local leader who’s making it work right here in Montana.
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About Lyndsay Alt:
Lyndsay began her public service journey in the Marine Corps in 1997. Since then, she’s worked tirelessly to serve her community in various state and local government positions. In her current role as Project Manager in Butte-Silver Bow, Lyndsay has implemented innovative solutions like the Citibot chatbot to enhance resident engagement. She holds a bachelor’s degree in Technical Communication and is an active member of the Marine Corps League Detachment #724 and the Behavioral Health Local Advisory Council.
For a sneak peek, watch this short demo Lyndsay recorded featuring Butte Silver-Bow’s chatbot, Copper.
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