Job Title: Public Safety Crime Analyst/Records Clerk
Posted By: City of Kalispell
Opening Date: Sep 25, 2026
CITY OF KALISPELL
AN EQUAL OPPORTUNITY EMPLOYER
JOB DESCRIPTION
Class Title: Public Safety Crime Analyst/Records Clerk
Department: Police
Schedule: Possible rotating shift including nights and weekends
Union: AFSCME
Salary: $23.96/hour *Not including shift pay
Benefits: 100% paid health insurance for employee & reduced rates for dependents, State retirement plan, 3-weeks’ vacation, paid sick leave, 10 State and Federal holidays. This position may be participating in a *VEBA program.
FLSA: Non-Exempt
Date: September 25, 2026
A. GENERAL CLASS DESCRIPTION:
a. Inputs, maintains, retrieves, researches and analyzes official law enforcement documents data including but not limited to: case reports, citations, accidents, arrests and other related records or reports, Tracks current crime trends using spreadsheet and mapping programs. Answers telephones, routing callers to the proper authority. Customer service as applied in person, by telephone or via written/electronic correspondence.
b. Responds to requests for information from within the Police Department, other related agencies, businesses, and the general public in accordance with established policies and practices.
c. Enters warrants¸ stolen property and missing persons into Criminal Justice Information Network/National Crime Information Network (CJIN/NCIC); checking records for accuracy.
d. Communicates with public safety fire, police and public works departments via radio when required.
B. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:
Note: It is expected that every employee should be on time, fully prepared, every day that they are scheduled to work. We expect employees to strive for perfect attendance.
Public Safety Crime Analyst (50%)
a. Monitor and record officer activity in booking area and building security cameras.
b. Checks accuracy of information retrieved and analyzes data to track current crime trends using spreadsheet and mapping programs.
c. Responds to requests for confidential law enforcement information by retrieving information from computer system or hard copy files.
d. Enters all citations and traffic accident data into the computer system for later retrieval of needed information.
e. Operates CJIN system, Records Management System (RMS) computer terminals, adding and removing reports and information as requested.
f. Enters and maintains warrants and records such as stolen vehicles, guns, property, protection orders, etc. in RMS and CJIN/NCIC.
g. Responds to other law enforcement agencies and organizations requests for case information or information regarding victims, suspects, or arrests.
h. Inputs data to standard office and department forms, both manual and automated; makes simple postings to various reports; compiles and tabulates data.
i. Assists Evidence Custodian in maintaining of evidence as described in Evidence Custodian’s job description.
j. Review of MTIBR data through the Records Management System.
k. Maintaining subject jackets in the Records Management System with updated information.
Records Clerk (40%)
a. Performs full range of specialized police clerical functions and the processing of a variety of police reports for the Kalispell Police Department. This includes reports and records involving citations, arrests, accidents, and criminal and non-criminal complaints.
b. Answers telephone and personal inquiries from the public and routes visitors and telephone calls to the proper authority.
c. Receives initial requests from the news media and refers to the proper department personnel to ensure the release of timely and correct information.
d. Operates various office machines; 10-key, copying machine, fax machine, recorders, etc.
e. Routes incoming mail to respective departments/staff.
f. Composes, types, and edits correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness.
g. Compile and forward juvenile arrest records to Youth Court Services.
h. Assist police officers in obtaining case reports, records, and other information as requested.
i. Forwards required report forms, DUIs, citations, etc. to the proper agency.
j. Responds to citizen comments and complaints as rapidly as possible with correct information. May refer difficult situations to supervisors.
Other (10%)
a. Performs other duties as assigned.
C. SUPERVISION RECEIVED:
Works under direction of the Administrative Captain of Police or designee.
D. SUPERVISION EXERCISED:
None.
E. DESIRED MINIMUM QUALIFICATIONS (Education and Experience):
a. Graduation from a high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting, or bookkeeping.
b. Two (2) years of increasingly responsible related experience in law enforcement, or any equivalent combination of related education and experience.
c. Certification or ability to obtain certification in the Criminal Justice Information Network (CJIN) System within 6 months of hire.
F. KNOWLEDGE, SKILLS & ABILITIES (Required Knowledge, Skills and Abilities):
a. Knowledge of computers, related software programs and electronic data processing.
b. Knowledge of or ability to learn and operate related software programs associated with law enforcement.
c. Knowledge of modern office practices and procedures; some knowledge of accounting principles and practices.
d. Knowledge or ability to learn geography of city.
e. Skilled in customer service techniques as applied in person, by telephone and via written and electronic correspondence.
f. Skilled in coordinating flow of information and communication between staff.
g. Skilled in excellent verbal and written communications.
h. Skilled in operating tools and equipment within an office environment, including, but not limited to: computers and related Microsoft and accounting software.
i. Ability to effectively manage time and work to meet deadlines.
j. Ability to speak, comprehend English language, using proper grammar and punctuation.
k. Ability to perform basic arithmetic and mathematical calculations.
l. Ability to think clearly and act quickly in emergency situations then initiates appropriate actions.
m. Ability to be public service oriented with tactful and effective conflict resolution skills.
n. Ability to perform work requiring good hearing, good diction, and a clear voice.
o. Ability to establish and maintain effective working relations with other city departments, public agencies, and the public.
p. Ability to establish and maintain effective working relationships with other employees and the general public.
q. Ability to understand and complete complex oral and written instructions.
r. Ability to have a creative, inquiring, and innovative manner willing to explore new approaches, implement new methods, and be receptive to suggestions of others.
s. Ability to review, analyze and interpret data.
G. SPECIAL REQUIREMENTS:
a. No felony convictions.
i. Note: A comprehensive background check will be conducted prior to hiring.
b. A typing test is required with 45 w.p.m. minimum-must attach certification with application. Typing test may be taken online.
c. Must be a current notary public or ability to obtain a notary public commission within 6 months of hire date.
H. TOOLS AND EQUIPMENT USED:
Communications switchboard, including computer-aided systems; personal computer; including word processing and law enforcement software; copy machine; fax machine, ten-key; two-way radio and recording equipment.
I. PHYSICAL DEMANDS:
a. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
b. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
c. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
J. WORK ENVIRONMENT:
a. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
b. The noise level in the work environment is usually quiet.
c. Shift work as assigned.
K. SELECTION GUIDELINES:
a. Formal application analyzed rating of education and experience; oral interview and reference check; other job-related tests may be required.
b. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
c. Kalispell is an Equal Opportunity Employer. In compliance with the American with Disabilities Act, the city will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
d. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
*VEBA (Voluntary Employee Benefit Association) is a tax-exempt health reimbursement account used by employees and their eligible dependent to pay for eligible medical expenses. The plan is funded by an employee’s sick and/or vacation banked hours upon leaving City employment.
Posting Date: September 25, 2026
Closing Date: Applications must be received by 4:00 pm on October 30, 2026
NOTICE!
ONLY CANDIDATES SELECTED FOR INTERVIEWS WILL BE CONTACTED.
A CITY APPLICATION MAY BE OBTAINED FROM:
• THE HUMAN RESOURCES DEPARTMENT WITH THE CITY OF KALISPELL, 201 1ST AVENUE EAST, KALISPELL, MONTANA, OR
• THE KALISPELL JOB SERVICE, 427 1st AVENUE EAST, KALISPELL, MONTANA. PHONE (406)758-6200 OR
• ONLINE AT THE CITY OF KALISPELL’S WEBSITE AT: WWW.KALISPELL.COM .
Revised: 9/25/26
Contact Info
Name: Bre Hanson
Phone: 4067587774
Email: [email protected]